Mobile Computer Repair Technician (Omaha, NE)

Special Touch Computer Repair is seeking an experienced, customer-focused technician to provide on-site computer and IT support for residential and small business clients throughout the Omaha metro area.

This position is ideal for someone who enjoys solving technology problems, working independently, and building long-term customer relationships. Most days consist of one morning and one afternoon service appointment.

Service Area: Omaha, Papillion, La Vista, Bellevue, Ralston, Council Bluffs, Bennington, Valley, Springfield, and surrounding communities.

What You’ll Be Doing

• Provide on-site computer and IT support for residential and business customers
• Troubleshoot Windows and macOS systems
• Install and configure computers, printers, and peripherals
• Assist with Microsoft 365, email, passwords, and software issues
• Troubleshoot Wi-Fi, internet, and network connectivity problems
• Set up and maintain home and small business networks
• Document work performed and communicate updates to the office
• Determine when equipment should be returned to the shop for advanced repair
• Build positive, long-term customer relationships

This Role Is a Good Fit If You:

• Have previous computer repair or IT field service experience
• Are comfortable supporting both Windows and macOS systems
• Enjoy helping customers and explaining technology clearly
• Can work independently while staying organized and accountable
• Take pride in professionalism, reliability, and excellent customer service
• Have experience with networking, Microsoft 365, printers, and general hardware troubleshooting

This is not a help desk position. We are looking for someone with real-world, hands-on experience who enjoys working directly with customers in their homes and businesses.

Compensation & Benefits

Part-Time | $20–$25/hour DOE | 20–30 hours/week
Mileage reimbursement, bonus opportunities, paid training, company tools, and company shirts are provided.

Requirements

• Valid driver’s license and reliable personal vehicle
• Ability to travel throughout the Omaha metro area
• Ability to lift and transport computer equipment
• Strong communication and customer service skills
• Willingness to learn new technologies and follow company procedures

Why Work With Us?

We provide ride-along training, established customers, scheduling support, company tools, and ongoing assistance from management. We’re looking for someone seeking a long-term opportunity with a locally owned business that values honesty, relationships, and quality service.

Click here to learn more about working at Special Touch Computer Repair.

How to Apply

Please complete the application form below to apply. As a quick attention-to-detail check, include the word “router” somewhere in your application.

Our hiring team will review submissions and contact qualified candidates to schedule a phone interview. Please allow 48–72 hours for a response.

Please refrain from using AI to write your entire resume or application. We can usually tell, and applications that don’t reflect your own voice and job experience may not be considered. We’d rather read an honest application than a polished one written by AI.

Last Updated: June 2026