Check In | Special Touch Computer Repair

Check In Date*

Location

How Did the Customer Hear of Us? Be Specific.*

Has the Customer Been Here Before?*

Name*

First Last

Address*

Street Address City State / Province / Region ZIP / Postal Code

Phone*

Email*

Make and Model of Computer*

Logon Password*

Accessories Left with Computer*

Customer Description of Problems*

What is the Last Thing That Happened Before it Malfunctioned?*

How Long Have These Issues Been Happening? Days, Weeks, Months?*

What OS Are They Using?*

What Do They Use the Computer Primarily For?*

Did They Make Any Recent Hardware or Software Changes to the Computer? Install Updates?*

What is Their Goal for the Computer Service?*

What Applications are Installed on the Computer?*

Are Their Files Backed Up?*

Are They Interested in Having Us Show Them Back Up Options??*

If they do not have a current file back up system, are they interested in learning more about what we can offer for back up options?

What Files Do They Care About Saving? If Anything.*

Anything Else That We Should Know Prior to Service that Would Help Us Save Time, Diagnose, Save Files, Fully Understand This Situation?*

Service Quote*

Please Check the Service Quoted at Time of Check In. This May Change Once We Have Had Time to Check the Computer Out Properly.