Working at Special Touch Computer Repair
About Special Touch Computer Repair
Special Touch Computer Repair has proudly served Omaha and the surrounding areas since 2010. We are committed to delivering high-quality computer repair services both in our shop and on-site for homes and businesses. In addition to repair services, we offer new and refurbished computer systems. Our commitment goes beyond technical work — we focus on building strong, long-term relationships with our customers and maintaining a reputation for professionalism, honesty, and reliability.
Our Work Environment & Culture
At Special Touch, we believe work should be structured, productive, and growth-oriented. Our team members don’t just clock in and out — they develop real-world technical skills while working in a supportive, hands-on environment.
- Supportive team environment
- Hands-on technical experience
- Daily interaction with customers and real-world problem solving
- Opportunities to take initiative and grow professionally
- Stable, locally owned business atmosphere
Training & Skill Development
We provide hands-on training to help team members develop real technical abilities. Training includes guided instruction, hands-on repair work, structured procedures, and continued skill development while working on real customer equipment.
Training may include:
- Paid hands-on training
- Structured repair procedures and workflow training
- Ongoing learning opportunities
- Exposure to real customer service and technical troubleshooting situations
While we do provide training, this is a working repair environment and there is limited time to teach basic computer fundamentals during shifts. Applicants should already have a basic understanding of computers, components, and common terminology.
The goal of this position is to build real-world experience that strengthens both technical ability and professional confidence.
Career Growth & Advancement
We promote from within and reward consistency, reliability, and initiative. Team members who demonstrate strong work ethic and technical growth may have opportunities to advance into higher-responsibility roles. Experience gained at Special Touch can also serve as a strong foundation for long-term careers in IT, including opportunities with larger organizations in the future.
Compensation & Incentives
- Competitive hourly pay (based on experience)
- Performance-based bonuses
- Retention incentives
- Additional compensation is available for on-site service work (On-Site Technician position).
- Mileage reimbursement for travel-related tasks (On-Site Technician position).
Work-Life Balance & Team Perks
- Flexible scheduling
- Required breaks to promote well-being and productivity
- Casual dress code with company-provided apparel
- Team lunches and occasional outings
- Diverse and engaging daily work assignments
We take pride in maintaining a professional, organized, and positive workplace where team members can develop their skills and contribute meaningfully to a trusted local business.